SlashSupport Certified TechSupport Professional in Networking

Objectives
The objective of this training program is to help you become a good Technical Support Professional by helping you learn the various aspects of networking technology and exposing you to the world of Soft Skills. Your dexterity in both these modules will help you jump start your career in the world of Technical Support.Like mentioned above program has two verticals one being Technology and the other Communication.The skills you will gain are necessary to be a successful Technical Support Professional in Networking.

This Program will assist you to learn technologies like

• Computer Hardware
• Operating System
• Networking
• Wireless Networking
• VOIP
• GPS etc.

After learning these technologies, you will be able to create a network design framework, maintain networks, configure and troubleshoot computer hardware, operating system, wired and wireless networks.This Program will expose you to the various aspects of Communication Skills like

• Business English
• American Culture
• Customer Service

The above Skills will help you to communicate effectively to the global customers by understanding their needs and servicing them better.