Stage 7 - Closing the Call

This is the final stage of the call. You thank the customer for using your services. Call closing should be done in a warm and friendly manner. The customer should feel that you were happy serving him.
* Task 1 – Thank the customer
* Task 2 – pleasantry

Bad Calls Good Calls
Close 01.mp3 Close 01.mp3
Close 02.mp3 Close 02.mp3

Script

* Task 1 – Thank you for calling XYZ.
* Task 2 – You have a nice/great day.
OR
* It was a pleasure assisting you.